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Splashtop

Splashtop

About

Splashtop is a remote access and support software that allows users to remotely access or support computers from mobile and desktop devices. Splashtop offers a variety of products for different use cases.

Product Details

Vendor URL: Splashtop

Product Type: Remote Access/Desktop Auditing

Product Tier: Tier III

Integration Method: Webhook

Parser Details

Log Format: JSON

Expected Normalization Rate: 100%

Data Label: SPLASHTOP

UDM Fields (list of all UDM fields leveraged in the Parser):

Log File Field UDM Field
action metadata.product_event_type
action security_result.action_details
category security_result.category_details
client_email principal.email
client_email principal_domain
client_email principal_user
client_ip principal.ip
client_user_device principal.hostname
destination_ip target.ip
destination_user_device target.hostname
destination_user_platform target.platform_version
env security_result.about.resource.name
id metadata.product_log_id
message security_result.summary
module security_result.detection_fields
module extensions.auth.mechanism
service_name metadata.product_name
service_version metadata.product_version
severity security_result.severity_details

Product Event Types

Event UDM Event Classification
chat_sessions USER_COMMUNICATION
generic GENERIC_EVENT
member_manually_log_in, login_new_device, logon_csrs USER_LOGIN
member_manually_log_out USER_LOGOUT
sos_sessions, share_session NETWORK_CONNECTION
updates STATUS_UPDATE

Log Sample

{"action":"share_session","category":"session","client_email":"john.doe@example.com","client_ip":"10.0.0.0","client_user_device":"EXAMPLE_HOST123","code":"session_3","destination_ip":"0.0.0.0","destination_user_device":"DEST_HOST123","destination_user_platform":"Microsoft Windows 11 Enterprise 64-bit (10.0.22631)","env":"app","id":"session_12345678","kind":"event","message":"Share Session START.","module":"remote","original":"2024-06-24 02:15:45 UTC Share Session START, user: john.doe@example.com, IP: 10.0.0.0","service_name":"Splashtop","service_version":"1.0","timestamp":"2024-06-24 02:15:45 UTC"}

Sample Parsing

extensions.auth.mechanism = "REMOTE"
metadata.event_type = "NETWORK_CONNECTION"
metadata.log_type = "SPLASHTOP"
metadata.product_event_type = "share_session"
metadata.product_log_id = "session_12345678"
metadata.product_name = "Splashtop"
metadata.product_version = "1.0"
principal.administrative_domain = "example.com"
principal.email = "john.doe@example.com"
principal.hostname = "EXAMPLE_HOST123"
principal.ip = "10.0.0.0"
principal.user.userid = "john.doe"
security_result.about.resource.name = "app"
security_result.action_details = "share_session"
security_result.category_details = "session"
security_result.detection_fields.key = "Module"
security_result.detection_fields.value = "remote"
security_result.summary = "Share Session START."
target.hostname = "DEST_HOST123"
target.ip = "0.0.0.0"
target.platform = "WINDOWS"
target.platform_version = "Microsoft Windows 11 Enterprise 64-bit (10.0.22631)"